Privacy Policy

This privacy policy outlines our practices regarding data collection, processing, and your rights, including how we handle your information securely and in compliance with applicable data protection regulations.

Information we collect

QuikDoors collects information necessary to provide our services and maintain our trade portal. When you create a trade account, we collect your business name, contact details, and delivery address. We gather order information including measurements, specifications, and product selections. Payment details are processed securely through our payment provider and are not stored on our servers.

We collect technical data automatically when you use our site. This includes your IP address, browser type, device information, and pages visited. We use cookies and similar tracking technologies to remember your preferences and improve your experience. Session cookies keep you logged into the portal, whilst analytics cookies help us understand how trade professionals use our service.

How we use your data

Your information enables us to manufacture and deliver your orders accurately. We use your contact details to send order confirmations, production updates, and delivery notifications. Your measurements and specifications are used solely to cut and finish your cabinetry to the exact requirements you've provided.

We analyse usage data to improve our portal, website performance, and manufacturing processes. This helps us identify issues, optimise load times, and enhance the ordering experience for all trade customers. We never sell your data to third parties. We share information only with our manufacturing team, logistics partners, and payment processors who are bound by confidentiality agreements.

Data protection

QuikDoors takes data security seriously. All data transmitted between your device and our servers is encrypted using industry-standard SSL technology. Access to customer information is restricted to authorised staff who need it to process your orders and support your account.

We retain your order history and account information for as long as your trade account remains active, plus seven years for accounting and legal compliance. You can request deletion of your account and associated data at any time, subject to legal retention requirements.

Your rights

You have the right to access, correct, or delete your personal information. You can update your business details and delivery addresses directly in your trade portal account. You have the right to withdraw consent for marketing communications at any time by clicking the unsubscribe link in any email or adjusting your account preferences.

You can request a copy of all data we hold about you. You have the right to object to certain processing activities and to request restriction of your data. If you believe your data has been mishandled, you have the right to lodge a complaint with your local data protection authority.

For privacy-related questions or to exercise your rights, contact QuikDoors directly. Email info@quikdoors.com or call our trade support team during business hours. You can also write to us at our registered address. We'll respond to all data requests within 30 days.